Gracious Anthracite is a user on dragon.style. You can listen to them or interact with them if you have an account anywhere in the fediverse.

Well that’s a new one. Thanks, CenturyLink, I was just trying to get a better look at the tiny type you’ve used, but apparently that is not allowed.
dragon.style/media/8CMIuyG6ZCM

Gracious Anthracite @anthracite

CenturyLink has a crazy phone bot, too. It claims to accept input as voice or touch-tone but half the time it just errored out when I hit a button and asked me the same question again.

But now I have a tech scheduled for tomorrow morning, and will get to stop passing all the internet through my increasingly-slower phone hotspot. Yay!

@anthracite like none of what you said about them was even slightly surprising based on my experience, they're down there with Greyhound in terms of Shitty Customer Experience