Gracious Anthracite is a user on dragon.style. You can listen to them or interact with them if you have an account anywhere in the fediverse. If you don't, you can sign up here.

Well that’s a new one. Thanks, CenturyLink, I was just trying to get a better look at the tiny type you’ve used, but apparently that is not allowed.
dragon.style/media/8CMIuyG6ZCM

Gracious Anthracite @anthracite
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CenturyLink has a crazy phone bot, too. It claims to accept input as voice or touch-tone but half the time it just errored out when I hit a button and asked me the same question again.

But now I have a tech scheduled for tomorrow morning, and will get to stop passing all the internet through my increasingly-slower phone hotspot. Yay!

@anthracite like none of what you said about them was even slightly surprising based on my experience, they're down there with Greyhound in terms of Shitty Customer Experience