Gracious Anthracite is a user on dragon.style. You can listen to them or interact with them if you have an account anywhere in the fediverse. If you don't, you can sign up here.
Gracious Anthracite @anthracite

Well that’s a new one. Thanks, CenturyLink, I was just trying to get a better look at the tiny type you’ve used, but apparently that is not allowed.
dragon.style/media/8CMIuyG6ZCM

@thamesynne needs a Best Viewed With Netscape Navigator gif next to that. It’s the twenty-first century ffs, adaptive design has been a thing since the nineties.

@anthracite and yet they clearly know how to hook into the "the phone got rotated" event. if they were too lazy to bother designing a mobile-friendly landscape layout, why on earth would they not just switch to the desktop site?

*boggle*

@anthracite Mister Frostee thinks you should ki... well, you know what Mister F thinks. O:>

@chalcedony I would be fine with that on some weird art site but a major corporation? Nice job guys, real nice job.

CenturyLink has a crazy phone bot, too. It claims to accept input as voice or touch-tone but half the time it just errored out when I hit a button and asked me the same question again.

But now I have a tech scheduled for tomorrow morning, and will get to stop passing all the internet through my increasingly-slower phone hotspot. Yay!

@anthracite like none of what you said about them was even slightly surprising based on my experience, they're down there with Greyhound in terms of Shitty Customer Experience