Gracious Anthracite is a user on dragon.style. You can listen to them or interact with them if you have an account anywhere in the fediverse.
Gracious Anthracite @anthracite

Well that’s a new one. Thanks, CenturyLink, I was just trying to get a better look at the tiny type you’ve used, but apparently that is not allowed.
dragon.style/media/8CMIuyG6ZCM

@thamesynne needs a Best Viewed With Netscape Navigator gif next to that. It’s the twenty-first century ffs, adaptive design has been a thing since the nineties.

@anthracite and yet they clearly know how to hook into the "the phone got rotated" event. if they were too lazy to bother designing a mobile-friendly landscape layout, why on earth would they not just switch to the desktop site?

*boggle*

@anthracite Mister Frostee thinks you should ki... well, you know what Mister F thinks. O:>

@chalcedony I would be fine with that on some weird art site but a major corporation? Nice job guys, real nice job.

CenturyLink has a crazy phone bot, too. It claims to accept input as voice or touch-tone but half the time it just errored out when I hit a button and asked me the same question again.

But now I have a tech scheduled for tomorrow morning, and will get to stop passing all the internet through my increasingly-slower phone hotspot. Yay!

@anthracite like none of what you said about them was even slightly surprising based on my experience, they're down there with Greyhound in terms of Shitty Customer Experience